The intervention resulted in increased leadership alignment and readiness across multiple layers of management. Leaders felt significantly more capable of guiding their teams through uncertainty, resulting in heightened adaptability and improved engagement scores. Employees reported feeling more connected to the company's future, actively participating in change planning rather than simply reacting to it. 

RESULT

Leading Through Change 

A $250 million regional company with 800+ employees was navigating significant disruption, including a leadership transition with a new CEO and escalating raw material costs. These pressures led to declining employee engagement scores and rising turnover, notably among emerging leaders essential for future growth. 

CHALLENGE

Success Labs partnered with the executive leadership team to build resilient leadership skills for managing ongoing change. This approach was systematically cascaded throughout the organization, specifically targeting the marketing department, advanced leadership groups, and the comprehensive LEAD program for all managerial staff. The initiative included resilience-focused workshops, adaptive leadership training, and strategic alignment sessions. 

Solution

Leaders reported increased confidence in their abilities to manage stress and support their teams effectively. The supportive cohort environment created a renewed sense of community and resilience, reducing turnover rates and significantly improving overall engagement. The department now benefits from strengthened leadership continuity, better equipped to sustain high-performance outcomes amidst demanding workloads. 

RESULT

Driving Engagement in High-Touch Work

A Louisiana Public Health department, responsible for high-touch services supporting at-risk mothers and infants, faced significant challenges in employee engagement and retention. The emotionally intensive nature of their work placed immense pressure on frontline leaders, risking burnout and turnover. 

CHALLENGE

Success Labs implemented a tailored Resilient Leadership Development Series complemented by ongoing cohort coaching. The program fostered peer-to-peer support networks, providing leaders real-time feedback and "on-demand" coaching to address immediate workplace challenges and stressors. 

Solution

The targeted intervention significantly smoothed career transitions, bolstering retention rates among critical technical and leadership roles. Participants reported higher job satisfaction, clearer role expectations, and increased confidence in their long-term career paths within the company. The program's success strengthened organizational resilience, ensuring sustained operational stability and minimizing knowledge loss. 

RESULT

Strengthening Career & Leadership Development

An operational site of a $5.3 billion specialty chemical company, employing approximately 650 personnel and contractors, faced critical knowledge loss due to retention issues. Additionally, they struggled to support newly hired and recently promoted engineers and key technical staff through successful transitions into their roles. 

CHALLENGE

Success Labs designed and launched a structured "First 90 Days" Resilient Coaching Program. This included detailed transition planning, structured alignment meetings between new leaders and their supervisors, and an interactive “Managing Your Career” program targeting first-year engineers. These initiatives ensured rapid skill acquisition, clear communication, and supportive onboarding during role transitions. 

Solution

“My biggest takeaway from Success Labs and the thing I wanted most was to become an effective leader and get the tools to still be able to be myself while leading others.”

— Taylor Boudreaux, Triad