We give boards and HR leaders a structured, objective process for evaluating CEO performance — so the conversation in the boardroom is grounded in data, productive, and leads to growth.

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You’re Here Because Something About the Way You’re Evaluating Leadership Isn’t Working.

Maybe your current evaluation process feels too generic. A one-size-fits-all template that doesn’t reflect your organization’s strategy, culture, or complexity.

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That quiet tension between what you see and what’s actually happening at the top is hard to name, but even harder to ignore.

Maybe your board’s feedback isn’t translating into change. You collect the data, hold the conversation, and file the report… only to face the same challenges next year.

Maybe you’re sensing a gap between intention and impact. The CEO is performing and the team is executing, but alignment, communication, or trust just aren’t where they need to be.

And maybe you’re wishing you had a clear, objective way to measure leadership effectiveness—without the politics, assumptions, or “gut feel” that too often drive these conversations.

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Industries we serve

Healthcare
Manufacturing Energy
Finance
Education
Technology
Nonprofits

Our leadership solutions have powered organizations across industries, from Fortune 500 companies to innovative startups.

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Most executive evaluations weren’t designed for the pace, pressure, and complexity of today’s leadership landscape. They measure what’s easy, not what matters.

The best boards treat CEO evaluation as a leadership investment.

the truth?

  • Annual forms and 1-5 scales can't capture how a leader navigates disruption. 

  • Feedback without context causes confusion.

  • Reports summarize results without clear next steps for growth.

That's why so many boards leave the evaluation conversation feeling unsatisfied.

You checked the box, but didn't move the needle. 

 We help boards change that.

Our Executive Evaluation process reveals the story behind the scores—giving you the insight, data, and alignment you need to lead forward.

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At Success Labs, we help boards change that.

The Case for 360 Evaluation

CREATES MOMENTUM

Our 360 process turns evaluation into forward motion, giving CEOs and boards a clear, actionable roadmap for growth, development, and accountability.

BUILDS ALIGNMENT

By capturing perspectives from all stakeholders, we uncover where perceptions align and where they diverge.

defines what matters

We help boards identify the leadership behaviors and competencies that truly drive performance—not just the ones that are easiest to measure.

When leadership decisions are made on instinct alone, even the best boards end up guessing.

But with the right evaluation framework, feedback becomes your most powerful leadership tool.

Our 360 process captures what the board sees, what the leadership team experiences, and what the data reveals — then synthesizes it into a roadmap for growth. 


How it Works

DEFINE

We meet with your board to clarify what “success” looks like—ensuring the process reflects your organization’s mission, strategy, and goals.

step 1:

1 / 5

ASSESS

We gather confidential input from your Board, Senior Leadership Team, and other stakeholders, like direct reports and clients, using our 360 evaluation framework across eight leadership competencies.

step 2:

2 / 5

align

We analyze perceptions, identify alignment gaps, and surface key themes that matter most to your stakeholders.

step 3:

3 / 5

Develop 

We synthesize findings into an actionable report that highlights both performance strengths and development opportunities.

step 4: 

4 / 5

SUPPORT

Our team provides executive coaching and advisory follow-up to help turn feedback into growth—building stronger leaders and more effective boards.

step 5:

5 / 5

“One thing I learned at Success Labs is that in order to be an effective leader, you need to know yourself and know your teammates.”

— Rashod, Louisiana Sugar Refining

Meet the team

Interested in working with our talented team of leadership experts?

We bring a sharp strategic lens and a deep understanding of what it takes to develop resilient, high-performing teams. 

We are seasoned entrepreneurs, executives, and leadership experts who combine academic rigor with hands-on business experience. 

Get in Touch

MELISSA THOMPSON, PhD

Partner

Tamara Godfrey

Business Manager

gloria mcconnell Passman

Partner

DEVIN LEMOINE

Owner & President

adrian owen jones, cfre

Partner

Izabella Erazo

Consulting Intern

Juanetta White

Executive Coach

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